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Online Review Management

Get More Reviews on the Sites That Matter

Your online reputation is just as important, maybe even more so, than your local reputation. Comprehensive online review management tools and solutions can help you stay on top of what people have to say and actually benefit from your reviews.

In this digital age, customers can leave their honest review just about anywhere online, from legitimate review sites like Yelp or Google+, or by simply posting on your business Facebook wall. No matter where the review gets posted, it should always be taken seriously and used as a learning opportunity for the growth of your brand. But, how do you manage all of the possible review outlets AND run your business effectively? That’s where we come in.

Strunk Media offers a fast, easy, effective, AND affordable online review management solution for you! We guarantee that you will see an increase in online reviews when using our software and management processes.

On average, more than 25% of a company’s market value is directly attributable to reputation.

87% of executives rate managing reputation risk as more important than other strategic risks.

86% of people would pay more for services from a company with higher ratings and reviews.

(Source: Vendasta)

Why Is Managing Your Online Reviews Important?

As a business, your reputation is incredibly important, especially in a flooded digital market. Making sure that your online review outlets are properly managed and curated can have many positive benefits for your brand image and overall goals.

When your customer is either incredibly satisfied or dissatisfied with their experience with your brand they’ll look for the quickest possible way to make their opinion known. By making it easy for them with our online review management tool, you open up a world of customer insights and free advertising for your business.

When a customer is in the moment, they are 9 times more likely to provide a review. If you wait until after the experience, the probability of a conversion dramatically decreases. Companies that follow our online review management process see upwards of a 50% conversion rate for reviews.

Smartphone or mobile phone with text rate your experience on the screen. Online feedback rating and review concept. 3d illustration

Improved Local SEO

Review indicators are a huge part of local SEO, and with an increased number of positive reviews, your company will start to rank above the competition. It’s all based on trust.

Search engines determine the best result for a consumer query based on a combination of trust and on-page SEO. So, the number and quality of online reviews play a large part in that.

Start dominating the local search results with Strunk Media and our online review management tools on your side.

Unique Customer Insights

Reviews are an incredible source of customer insights and information. As they are often written in the heat of the moment, they are always devastatingly honest and genuine. So, the feelings and ideas expressed in a review are a window into how to better target your customers.

Use this information to create detailed marketing funnels, a targeted brand voice, and other hyper-targeted marketing applications to grow your business.

Start Accumulating Positive Feedback Today! > > >

Why Trust Strunk Media with Your Online Reviews?

At Strunk Media, we believe in the power of honest and genuine feedback. So, we built a streamlined online review management tool to help you stay on top of what your customers are saying and where they’re saying it.

Support makes the difference in all business ventures, which is why we offer a wide-range of online review management and support solutions to make your job easier.

How Does It Work?

  • Simply ask your customers if they would mind providing honest feedback for their recent experience with your company, and enter their contact information into our management system. After a predetermined amount of time, which you specify, the customer will receive a text message asking them to rate their recent experience.
  • Based on their honest answers, our online review management system will determine whether the response had a positive or negative connotation. If it happens to be negative, we will ask them for comments, or a brief explanation why and send them to you directly. If the response was positive, we then prompt the opening of a review app on their device, making it easy for them to leave you a stellar review. It’s that easy!
  • With our user-friendly dashboard, you can see new reviews, track the most popular sources, and even track which employees are referring the post reviews! In addition, you will receive automated alerts when a new review has been written about your company and where it is. Plus, you can easily respond to these reviews easily from your dashboard!

Onboarding Support

Don’t worry; our software makes setting up the system a breeze! Our onboarding team will setup the tool and load all of the relevant review sites & information for you. You don’t need to worry about a thing!

Initial & Ongoing Training

Strunk Media will train your team to use our software in addition to the proven processes. We make sure that your entire team is setup to be successful from the very beginning.

Account Coordinator

We don’t leave your success up to chance. You will receive a dedicated account coordinator that will review your account and make recommendations on how to continually improve your online reputation.

Business Listings Plus

Our team of specialists can make sure you are added to dozens of relevant sites. Just moved or changed any of your business information? Our team keeps your info up to date on all public websites.

Analytical Reporting

You have full access to data related to your online reputation & your account coordinator will, also. Plus, we help you interpret the results and make recommendations based off of data.

Comprehensive Dashboard

You will have access to a comprehensive dashboard that will keep you alert about everything regarding your company’s online reputation.

Schedule A Free Demo Today!

Reach out to us today to schedule your free consultation. We will review your current strategies, initiatives, and processes and then make recommendations based on that evaluation. The information is yours to keep whether you decide to work with us or not. Fill out the form to the right or give us a call to get started.

CALL: 610-814-7773

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